Working in Empty vs. Occupied Properties: Practical Advice for DEAs
Domestic Energy Assessors (DEAs) often encounter both empty and occupied properties during EPC assessments. Each presents unique challenges, from access and safety to workflow efficiency. Understanding how to adapt your approach ensures accurate, compliant, and professional assessments.
Assessing Empty Properties
Empty properties can simplify measurement and photography since furniture and personal belongings do not obstruct access. This allows for faster data collection and easier use of tools such as measuring devices or step ladders. However, lack of occupants means you may need to confirm details with estate agents or family members. For guidance on handling access issues, see our article on Handling Access Issues.
Assessing Occupied Properties
Occupied homes require sensitivity and professionalism. Ensure clear communication with occupiers regarding timing, areas to access, and photography. Respect privacy and minimise disruption, particularly in living areas or bedrooms. For safety when navigating tight or elevated spaces, see our article on Safe Use of Ladders.
Adapting Your Workflow
Plan your workflow according to occupancy. In empty properties, you can often move sequentially through rooms and lofts efficiently. In occupied properties, consider the occupants’ schedules and possible restricted areas. Maintaining organised site notes, photographs, and measurements is essential in both scenarios. For best practice on keeping records, see Managing Site Notes and Records.
Communication and Professionalism
Clear communication is key to minimising misunderstandings and ensuring smooth assessments. Confirm appointments, explain your process, and handle any access limitations professionally. This approach helps maintain client trust and supports accurate EPC reporting.
Conclusion
Adapting your approach to working in empty vs occupied properties ensures that EPC assessments are safe, efficient, and accurate. By planning your workflow, communicating clearly, and respecting occupants, DEAs can maintain professional standards and produce reliable, audit-ready reports. For advice on refining your on-site practices or mentoring support, please get in touch.
