Yes. Start by contacting the assessor who carried out the survey, most concerns can be resolved with a conversation, and every assessor has a formal complaints process if you need to escalate.
Assessors keep detailed records and evidence from the inspection, so they can clarify or correct entries and reissue the report where appropriate. Bear in mind they can’t take your word alone for disputed items like floor or ceiling insulation, there needs to be documentary evidence.
If it’s still not resolved, you can escalate to the assessor’s accreditation scheme, who can investigate or require a reassessment. It’s worth acting promptly, since your EPC stays valid for 10 years regardless of any ongoing query.
