PRIVACY POLICY
At Bluewire Hub Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. This Privacy Policy explains how we collect, use, and safeguard any data you provide when using our services or visiting our website. Please take a moment to read this policy to understand how your information is managed and what rights you have.
If you have any questions or concerns about your personal data, please contact us using the details provided at the end of this policy.
Effective date: 24 July 2025
Bluewire Hub Ltd
Introduction
Your privacy is important to Bluewire Hub Ltd. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services or visit our website.
1. Information We Collect
We collect only the personal data necessary to provide our services, which may include:
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Your name and contact details (email, phone number, postal address)
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Payment method (but not payment details such as card numbers)
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Information about your use of our services and website
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Technical data from your device, such as IP address, browser type, and operating system
2. How We Use Your Data
We process your personal data to:
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Provide and manage our services
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Communicate with you about your account, bookings, and service updates
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Improve our services and website functionality
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Comply with legal obligations, including fraud prevention and regulatory requirements
3. Legal Basis for Processing
We process your personal data based on one or more of the following:
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Your consent, where applicable
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Contractual necessity, to provide the services you request
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Compliance with legal obligations
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Legitimate interests, such as improving our services or preventing fraud
4. Data Sharing
We only share your data with trusted third parties who support the delivery of our services, including:
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Payment processors
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IT service providers and website hosting platforms
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Fraud prevention agencies and legal authorities, when required
We never sell or rent your personal information.
5. International Transfers
Where applicable, if we transfer your personal data outside the UK or European Economic Area, we ensure that appropriate safeguards are in place in line with data protection laws.
6. Your Rights
Under UK data protection law, you have the right to:
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Access your personal data
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Correct inaccuracies
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Request erasure of your data, in certain circumstances
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Restrict or object to the processing of your data
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Request data portability (receive your data in a structured, machine-readable format)
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Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us using the form below.
7. Data Retention
We retain your personal data only as long as necessary to provide our services and to comply with legal requirements. When your data is no longer needed, it is securely deleted or anonymised.
8. Data Security
We take appropriate physical, technical, and organisational measures to safeguard your personal data against unauthorised access, disclosure, alteration, or destruction.
9. Cookies
We use cookies to enhance your experience on our website. Please refer to our Cookie Policy for more information on how cookies are used and how you can manage your preferences.
10. Complaints
If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk/concerns
11. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review this page periodically to stay informed about how we protect your data.
